Cockpit Signature — Cockpit Resto · Last updated: June 2026
1. Service Provider Identification
Candice Obadia — Cockpit Signature
Sole Proprietorship — micro-entrepreneur regime (BNC)
SIRET: 93987414500013
Email: contact@cockpitsignature.com
Not subject to VAT — Article 293 B of the French General Tax Code.
2. Scope of Application
These Terms and Conditions of Sale (T&Cs) apply exclusively to professionals (B2B). Any subscription to our offers implies full and unconditional acceptance of these T&Cs. The T&Cs in effect at the time of subscription prevail over any earlier version. They are permanently accessible at cockpitsignature.com/cgv.
3. Offers and Pricing
Single Cockpit Resto plan
Additional options
Bras Droit consulting sessions
All prices are indicated inclusive of all taxes (Cockpit Signature is not subject to VAT). Cockpit Signature reserves the right to modify its pricing with 30 days’ notice by email.
4. Subscription Terms
Free trial
Cockpit Resto offers a 14-day free trial with no credit card required. No billing occurs during the trial. At the end of the trial, access is suspended unless payment details are entered and the subscription is confirmed.
Online subscription
Subscription is completed at resto.cockpitsignature.com. It is considered accepted upon payment confirmation via Stripe. A confirmation email is sent immediately.
Consulting sessions
Sessions are booked and paid for via the booking link provided by Cockpit Signature. The session is confirmed upon receipt of payment.
5. Billing and Payment
Terms
Subscriptions are billed in advance, monthly (or annually for the annual subscription) on the subscription anniversary date, via Stripe. Accepted payment methods: credit card (Visa, Mastercard, American Express) via Stripe.
Invoices
Invoices are generated automatically and available in the customer area under Settings → My Account. They indicate the absence of VAT (Article 293 B of the French General Tax Code).
Payment default
In the event of payment failure, Stripe makes 3 automatic attempts over 7 days. Without resolution, access is suspended. In the event of persistent non-payment beyond 15 days, the subscription is terminated. A flat-rate collection fee of €40 applies in accordance with Article L441-10 of the French Commercial Code.
6. Term and Termination
Term
Subscriptions are commitment-free and of indefinite duration (monthly or annual depending on the chosen plan).
Termination by the customer
In accordance with the law of August 1, 2023 (the “mirror termination” law), termination is completed in 1 click from Settings → My Account → Cancel my subscription. Termination takes effect at the end of the current billing period. No refund is issued for the period already commenced.
Termination by Cockpit Signature
Cockpit Signature may terminate the subscription in the event of a breach of these T&Cs, non-payment, or fraudulent behavior, after a formal notice remains unaddressed for 8 days.
7. Right of Withdrawal
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to contracts for the supply of digital content whose performance has begun with the professional’s agreement before the expiration of the withdrawal period. However, if you encounter a problem within the first 7 days following your first payment (excluding the free trial), contact us at contact@cockpitsignature.com — we will review your request on a case-by-case basis.
8. Service Modifications
Cockpit Signature may evolve Cockpit Resto’s features (addition, modification, removal). Substantial modifications are communicated 30 days in advance by email. If a modification negatively affects your plan’s
Voici la traduction en anglais de la section complète (points 9 à 15), avec la nouvelle clause API intégrée à l’article 13 comme dans ton document.
9. Support
Standard subscription: email support within 48 business hours + online help center. Bras Droit plan: direct WhatsApp support + included onboarding assistance. Cockpit Signature commits to maintaining an application uptime of 99% on a monthly basis, excluding scheduled maintenance.
10. Artificial Intelligence — Sabine
Cockpit Resto includes Sabine, an automated analysis assistant powered by artificial intelligence. Sabine uses the Claude API, developed by Anthropic (PBC, San Francisco, USA), to analyze your establishment’s data and provide management suggestions. Anthropic acts as a technical subprocessor.
What Sabine does
What Sabine does not do
Transparency and AI Act compliance
In accordance with the European Union’s Artificial Intelligence Regulation (AI Act, EU 2024/1689, applicable from August 2, 2026), Sabine is classified as a minimal-risk AI system. Every analysis produced by Sabine is clearly identified as AI-generated within the application interface. Data transmitted to Anthropic is subject to Anthropic’s privacy policy. Anthropic does not use this data for training purposes under its API agreements.
11. Intellectual Property
Cockpit Signature holds all intellectual property rights relating to Cockpit Resto. The subscription grants a personal, non-exclusive, non-transferable and non-sublicensable right of use. Data entered by the user into the application remains their exclusive property. Users may export their data at any time from Settings → Export My Data.
12. Confidentiality and Personal Data
Data processed as part of the use of Cockpit Resto is subject to our Privacy Policy, available at cockpitsignature.com/politique-confidentialite. Cockpit Signature commits not to use operational data for commercial purposes or resale, and to implement appropriate security measures (Supabase hosting, encryption in transit and at rest).
13. Liability
Cockpit Resto is a management support tool. The information, calculations, ratios and alerts displayed are generated from data entered by the user and/or imported via third-party connectors (point-of-sale system, payroll, accounting, Google Business Profile, social media). Cockpit Signature does not verify or guarantee the accuracy, completeness or timeliness of this data, whether it originates from the user or from connected third-party services.
Accordingly, Cockpit Signature cannot be held liable, in particular but not limited to:
- errors, omissions or inaccuracies in data entered manually or imported by the user or any member of their team;
- interruptions, delays or synchronization errors related to third-party connectors and services (Zelty, Lightspeed, Combo, Pennylane, Google, Meta, Stripe, or any other integrated service), including in the event of changes, outages or interruptions of these services by their respective providers;
- management, financial, commercial or human resources decisions made by the user based on information displayed in the application;
- any temporary unavailability of the service, in particular during maintenance, updates or technical incidents beyond Cockpit Signature’s control;
- any indirect damages (loss of revenue, loss of customers, loss of data, reputational harm, etc.) resulting from the use or inability to use the service.
The user remains solely responsible for verifying the data they enter or connect, as well as for any decisions made based on the information provided by the application.
In any case where Cockpit Signature’s liability is established, it is limited to the amount actually paid by the user for their subscription over the twelve (12) months preceding the event giving rise to liability.
This limitation does not apply in the event of gross negligence or intentional misconduct by Cockpit Signature, in accordance with applicable law.
Connection to Third-Party Tools (API) and Consent
As part of using Cockpit Resto, the user may connect their account to third-party tools already used in their business (point-of-sale system, payroll, accounting, Google Business Profile, social media, payments) via their respective application programming interfaces (APIs), including Zelty, Lightspeed, Combo, Pennylane, Google, Meta and Stripe, or any other connector offered later by Cockpit Signature.
By activating one of these connections, the user:
- expressly authorizes Cockpit Signature to access, via the relevant tool’s API, the data necessary for the application to function (revenue, contracts, payroll, expenses, reviews, posts, etc.);
- acknowledges that this data is retrieved automatically and periodically, without manual intervention on their part, and displayed in Cockpit Resto as transmitted by the third-party tool;
- confirms they hold the necessary rights to authorize this access (active account, administrator rights, or authorization from the account holder where applicable);
- remains solely responsible for the authorizations, credentials and access tokens they provide to establish the connection, and may revoke this access at any time from within Cockpit Resto or directly from the third-party tool.
Cockpit Signature acts solely as a technical intermediary and is not responsible for data transmitted by third-party tools, its accuracy, or any changes, interruptions or evolutions of their APIs beyond its control.
The user may request the disconnection of a third-party tool or the deletion of associated data at any time, under the conditions set out in the [data deletion] section.
14. Governing Law and Disputes
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought as a priority. Contact: contact@cockpitsignature.com. Failing an amicable agreement within 30 days, the dispute will be submitted to the competent courts of the jurisdiction of Candice Obadia’s professional domicile. European online dispute resolution platform: https://ec.europa.eu/consumers/odr/
15. Contact
contact@cockpitsignature.com
Cockpit Signature — Candice Obadia